FAQ
Questions people ask
Is OurDiwa religious?
Yes. OurDiwa is an Islamic reflection companion — its heart is to help you know Allah and gently return to Him. And everyone is welcome here: Muslim, returning, searching, or simply curious. There is never pressure to believe — only a warm, honest invitation, at your own pace.
Is this therapy?
No. Diwa is a reflection companion, not therapy and not medical care. It is also not a scholar. If you need professional support, it can gently point you there — seeking help is honored here, not shamed.
Can I use Tagalog or Taglish?
Yes. Speak however feels natural — English, Tagalog, or a mix. Diwa follows your language, because the heart speaks best in its own words.
Is my chat private?
Your words are personal. You choose what to share, and you can clear them. When you close the page, the stars fade. We honor your trust — and we remember that Allah sees what no one else does.
What if I feel unsafe?
OurDiwa is not emergency care. If you’re in danger or thinking of harming yourself, please reach out to local emergency services or a trusted person right away. In the Philippines, the NCMH Crisis Hotline is 1553 or 0966-351-4518. Your life is a trust worth protecting. See the Safety page.
Will Diwa judge me?
No. You can say what you’ve never said aloud. Diwa meets you with mercy, not judgment — the way Islam keeps the door of return open to anyone who turns back, no matter what they carry. Come as you are; come truthful.
Will Diwa pressure me to convert?
Never. Guidance belongs to Allah alone — Diwa is only a lamp. It will share, explain, and invite with mercy and respect, but the door is always yours to walk through in your own time, or simply to keep wondering. No cornering, no shame, no fear.
Can Diwa give religious rulings (fatwa)?
No. Diwa is a companion for the heart — not a scholar or mufti — and it does not issue fatwas. It points you toward Allah, mercy, and reflection, and gently encourages you to seek qualified scholars and trustworthy knowledge for religious rulings.